Terms of use

Your account and use of services

Keep your sign-in details private and use an email you can access. Check service suitability and the target platform’s terms before ordering, and use links and inputs you are authorized to manage. Fraud, impersonation and harm to others are prohibited.

Price and order acceptance

Currency and amount appear before confirmation. Catalog rates are per 1,000 units; totals depend on quantity, options and available discounts. Acceptance reserves funds while the system obtains provider confirmation and tracks fulfillment. Estimates do not guarantee rankings, genuine audiences or business outcomes.

Base wallet currency: USD

Funding, cancellation and refunds

Uploading transfer proof does not automatically add credit; receipt must be reconciled and approved. Payment methods show fees, net credit and the conversion to the base currency before payment. Manual EGP transfers deduct a 1 EGP service fee from the transfer total. Later exchange-rate changes do not alter previous payments. Cancellation before dispatch releases reserved funds. After dispatch, cancellation and refill depend on provider state and service terms. Confirmed refunds or partial delivery are reconciled to the wallet from the original order charge.

Requests to return wallet deposits to the payment method are reviewed through a payment-linked ticket. Availability and timing depend on transaction state, gateway rules, used balances and actual fees. Support explains the proposed action before approval.

Subscriptions and promotions

Subscriptions create orders according to the schedule, count and price cap you approved and require available funds for each run. Pause future runs; already submitted orders follow their normal rules. Coupons, tiers and bonuses have eligibility and limits shown when applied. Referral commissions depend on eligible orders after refunds and a hold period, then settle to wallets after review.

Support and contact

Keep your order or payment reference and open a ticket from your account describing the issue and attaching relevant evidence. Contact details in the website footer identify the operator’s communication channel.