Privacy policy
Account and order data
Creating an account requires a name, email address and password. We record the selected service, target link, quantity, price and fulfillment status to manage your order. The platform does not ask for your social network passwords.
Payments and fulfillment
Manual funding records include the amount, reference and proof for reconciliation and review. Authorized staff can access that proof. Fulfilling an order shares service details, the target link, quantity and required inputs with fulfillment systems; it does not require your SMMEGY password.
Cookies and security
A secure session maintains sign-in and protects against forged requests; local preferences retain language and appearance. Passwords are hashed and provider keys encrypted. If bot protection is enabled, that service processes verification data according to its approved configuration.
Support and notifications
Support tickets retain messages, attachments and linked order or payment context. Authorized staff can access them. Notifications and support messages may be delivered through email or the support team’s configured Telegram workspace. Manage notification preferences from your account. Do not send passwords, API secrets or card details in support conversations.
Retention and privacy requests
We retain data needed to operate accounts, reconcile orders and payments, and protect the service. Closing an account can require retention of historical transaction records or open disputes. Request correction or a deletion review through support; we will explain what can be actioned and what records must remain. Private backups support operational recovery.